The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Paid on-site car park
24-hour services
24-hour reception
24-hour security
Babysitting
Paid babysitting/ Child services
General
Non-smoking rooms
Free Wi-Fi
Paid on-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Air conditioning in public areas
Luggage storage
ATM/Cash machine
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff
Smoke detectors
Sports & Fitness
Fitness centre
Tubing
Outdoor tennis court
Golf course
Billiard tables
Guest Parking
Electric kettle
Services
Free city shuttle
Airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Doctor on call
Newspaper service
Bell staff/Porter
Dining
Breakfast
Restaurant
Poolside snack bar
Snack bar
Free breakfast
Business
Business centre
Children
Cots
Paid babysitting/ Child services
Children's pool
Water slides
Children's play area
Paid kids club
Game room
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Lazy river
Casino
Aqua park
Night club
Garden area
Spa & wellness centre
Sauna
Steam room
Treatment room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
R556, Sun City, 0316, Sudafrica,,
Sun City,
South Africa,
0316,
North West
Map view
R556, Sun City, 0316, Sudafrica,,
Sun City,
South Africa,
0316,
North West
City landmarks
Sun City Resort
Valley of Waves
970 m
Sun City Resort R556
Zip 2000
1.0
km
Sun City Resort
Waterworld
710 m
Sun City Resort 1 Sun Village Road Sun City Pilanesberg
Mankwe Gametrackers
690 m
Welcome Center
UNREAL Zip2000
780 m
Farm
Kwena Crocodile Farm
1.3
km
Sun City Resort
Latsatsi Conferencing Centre
1.0
km
The Palace of the Lost City
King's Tower
2.0
km
Gary Player Health Spa
1.8
km
Nearby
Sun City Resort
Sun City Resort
300 m
Sun City Resort
The Waterworld Picnic Lawn
10 m
Restaurants
The Raj Restaurant
300 m
Sun City Hotel Sun City Resort
Mugg & Bean
300 m
Sun City Hotel
Lily Asian Kitchen
300 m
R556 Soho Hotel
RocoMamas Sun City
290 m
R556 Shop 3
Vida e Caffe
300 m
Lower Level
YingTao Asian Kitchen
470 m
Sun City Hotel 3rd Floor
Palamino Spur Steak Ranch
320 m
Shop 01
Casa Bella Sun City
350 m
R556 Shop 11
Mohican Spur Steak Ranch
600 m
Farm Doringlaagte 910 JQ Sun City Vacation Club
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
convenient location
variety in dining
intrusive service
basic room amenities
6.6/10
Nice
Rooms
6.2
Location
7.1
Service
6.7
Dining
6.2
Guest reviews
6.6/10
based on 10 reviews
8.0
8.0/10 based on 2988 reviews
Steve
United Kingdom,
April
2024
6.2/10
The hotel offers very basic rooms with no outside seating area or space to relax, but some family rooms include a walk-through cupboard and separate bathroom. The lack of ventilation can make the room feel stuffy, and it's a bit of a walk from the reception. The service is mixed, with some staff being nice and helpful but others being intrusive. Dining options vary from excellent with a massive selection of food to nothing exceptional, and the facilities are decent overall.
Rooms
6.0
The rooms are very basic and lack an outside seating area or space to relax, with limited cupboard space and stuffiness due to poor ventilation.
Service
5.0
The service is a mixed bag, with some staff members being nice and helpful but encountering issues like entering the room without permission before checkout.
Location
7.0
Dining
7.0
The dining experience ranges from excellent with a massive selection of food to nothing extraordinary, with some areas being a bit hectic due to crowds.
Facilities
6.0
The facilities are standard without any standout features, meeting basic needs but not exceeding expectations.
convenient location
intrusive service
Danny
United Kingdom,
December
2023
7.6/10
I found the hotel to be a bit small for the price I paid, and I expected more considering what I've experienced in other places for the same price or less. The rooms only offer privacy when the curtains are closed, and they seemed a bit tightly packed. It was disappointing to see an advertisement on the same day promoting cheaper rates for VIPs, wondering why they didn't directly notify them via SMS.
Rooms
7.0
The rooms were a bit small and only private with closed curtains.
Service
8.0
Although the service took ages to respond, once they did, they were professional and friendly. The staff was very warm and welcoming overall.
Location
9.0
The location was great, especially with beautiful scenery visible from the room. It was walking distance to the casino and restaurants, which was convenient.
Dining
7.0
The dining experience required a bit of waiting to be seated, and it felt somewhat disorganized despite plenty of available tables. The vast choice and presentation were good, but the value seemed lacking for the price.
Facilities
7.0
The facilities were satisfactory, though improvements could enhance the overall experience.
Christopher
United Kingdom,
December
2023
5.0/10
The hotel rooms were noisy due to their proximity to the car park and generator, making the experience uncomfortable. The small rooms were not value for money, lacking amenities like a welcome gesture. However, the location close to Pilanesberg NP was convenient despite some unpleasant aspects.
Rooms
5.0
The rooms were very very small and uncomfortable.
Service
5.0
The service seemed a bit slow and lacked clarity, needing improvement to cater to non-local visitors.
Location
7.0
The hotel's location near Pilanesberg NP was great despite some unpleasant elements.
Dining
5.0
The dining experience was very dry and canteen-like, lacking variety.
Facilities
6.0
Facilities need improvement to enhance the overall guest experience.
Rodney
United Kingdom,
November
2023
6.6/10
The hotel was not the cleanest on arrival and during our stay, with a smell of cigarettes in the rooms, but they were comfortable and well-equipped. The service was mixed with delays in luggage assistance but quick and friendly interactions on-site. The location was convenient but marred by noise from a public walkway. The dining experience had a wide choice of foods, although some dishes were disappointing. The facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms, despite some cleanliness issues and a cigarette smell, were comfortable and well-equipped.
Service
6.0
The service had mixed experiences with delays in luggage assistance but friendly interactions during the stay.
Location
5.0
The location was convenient but disturbed by noise from a public walkway.
Dining
7.0
The dining experience offered a wide choice of foods, though some dishes were disappointing.
Facilities
8.0
The facilities were adequate for a comfortable stay.
Rachel
United Kingdom,
October
2023
7.8/10
The hotel has spacious rooms with picture windows, but some facing the public corridor lack privacy. The staff are helpful but the cleaning in the mornings is insufficient. Dining is excellent but can be pricey. A great location with a large pool, though cold in winter.
Rooms
7.0
The rooms are spacious with picture windows, but lack privacy in some areas.
Service
8.0
The staff are helpful and attentive.
Location
8.0
The hotel is in a great location with amazing sights everywhere, though subject to some cold in winter.
Dining
8.0
The dining experience is excellent but can be expensive.
Facilities
8.0
The facilities include a great, large pool and entertainment options.
George
United Kingdom,
September
2023
8.2/10
The hotel rooms have everything that you need and are very clean, with nice walking paths for entertainment, although a bit small. The location is superb, by the lake with watersports we enjoyed, but there are some ongoing renovations affecting dining options. The dining experience offers a variety of fresh foods, and the service is welcoming and helpful, though some improvement is needed in clearing tables.
Rooms
8.0
The rooms are nice, though a bit small and located upstairs in a block without lifts.
Service
7.0
The service was welcoming and helpful, but there were some areas that needed attention, like clearing used dishes.
Location
9.0
The location is superb, by the lake with watersports that we greatly enjoyed, but some dining options were limited due to renovations.
Dining
8.0
The dining experience was really good with a nice variety of fresh foods.
Facilities
9.0
The facilities offer a great entertainment experience with nice walking paths.
Harold
United Kingdom,
September
2023
7.4/10
The hotel rooms are fine, albeit a bit small and uncomfortable with two single beds for a room announced for 4 people. The facilities and services are satisfactory but could be improved with more space and comfortable bedding. While the location is fairly good with activities for children, the hotel lacks a few amenities to make the stay more enjoyable.
Rooms
7.0
The rooms are fine, if a little small, and the beds are not the most comfortable.
Service
8.0
The staff is so helpful, especially during unexpected situations like cleaning up after a hail storm.
Location
7.0
The location is fairly good with activities for children, but there is room for improvement in terms of amenities.
Dining
8.0
The dining offers a lot of variety catering to different appetites but could improve in food quality consistency.
Facilities
7.0
The hotel has adequate facilities to support a comfortable stay but lacks a few key amenities for a more enjoyable experience.
helpful staff
uncomfortable beds
Ed
United Kingdom,
August
2023
6.6/10
The hotel had very nice rooms but they were too small, with two single beds instead of a requested double on booking, making it feel a bit cramped. The rooms also had a slightly musky smell. On the bright side, the service was excellent, although some staff members were unhelpful and unfriendly. The location was subject to cleanliness issues, being tidied only in the mornings, but the proximity to the Valley of the Waves was fantastic. The dining experience, aside from a wide range of dietary requirements, had some organizational issues causing long wait times. Despite these drawbacks, the facilities were adequate for the stay.
Rooms
7.0
The rooms, though very nice, were smaller than expected with two single beds instead of a requested double. They felt a bit cramped and had a slight musky smell.
Service
8.0
The staff gave excellent service, but some were unhelpful and unfriendly at times. However, they were attentive and helped with moving our goods to a different unit.
Location
6.0
The location had cleanliness issues, only being tidied up in the mornings, but the accessibility to the Valley of the Waves was amazing.
Dining
5.0
The dining experience, despite offering a wide range of dietary requirements, suffered from organizational issues causing long waiting times.
Facilities
7.0
The facilities provided were adequate for the stay.
Owen
United Kingdom,
June
2023
5.0/10
The hotel rooms are dated and certainly not in optimal working order, with many issues such as the bathroom area missing its screen. Checking out on Sunday was disappointing due to poor room service and uncomfortable rooms; however, the location offers enough activities for children in a safe environment.
Rooms
5.0
The rooms are too old and need to be revamped.
Service
5.0
The service needs further training on listening to clients.
Location
6.0
The location is fairly good with enough activities for children in a safe environment.
Dining
5.0
The dining had a large selection of hot and cold foods but was just above 'hostel' quality.
Facilities
5.0
Facilities are lacking in quality and upkeep.
Robert
United Kingdom,
June
2023
6.2/10
My stay at the hotel had its ups and downs. The rooms were a bit small for the price, and I encountered some unwelcome guests in the form of cockroaches. On the bright side, the staff members I interacted with were exceptional. The location was beautiful but seemed to lack the charm of the past. The dining experience fell short, with poor quality offerings and disorganization. Overall, it was a mix of good and not-so-good experiences.
Rooms
5.0
The rooms were a bit small for the price paid, and I had an unwelcome encounter with cockroaches on the counter tops.
Service
9.0
The staff, especially Dee, Pauline, Isaac, Jack, and Ofentse, were excellent and really made the stay better.
Location
7.0
The location was beautiful and relaxing, but it felt like it was missing the magic of Sun City from yesteryear.
Dining
5.0
The dining experience was a nightmare with poor quality offerings and disorganization in seating.
Facilities
6.0
The facilities were limited in services and could be improved.